Privacy Policy

DriveTech Co. operates this online store and website, including the information, content, features, tools, products, and services made available through https://drivetechco.com (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform we use to offer the Services.

This Privacy Policy explains how DriveTech Co. collects, uses, discloses, and otherwise processes personal information when you:

• Visit or use our website
• Create or use an account
• Place or attempt to place an order
• Subscribe to marketing communications
• Submit a review or other content
• Contact customer support
• Otherwise interact with the Services

If this Privacy Policy conflicts with our Terms of Service concerning the processing of personal information, this Privacy Policy controls for that matter.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have received this Privacy Policy. Where consent is required by applicable law, we will request it separately.

Nothing in this Privacy Policy limits any rights available under applicable privacy or consumer-protection laws.

1. Personal Information

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual or household.

Personal information does not generally include information that has been lawfully made public or information that has been aggregated or de-identified so that it cannot reasonably be associated with an individual.

The definition and scope of personal information may vary under applicable law.

2. Personal Information We Collect

The categories of information we collect depend on how you interact with the Services, the features you use, and the law applicable to you.

Contact Information

We may collect:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Other delivery or contact information

Order and Transaction Information

We may collect:

• Products viewed or purchased
• Shopping-cart contents
• Wishlist information, if available
• Order numbers
• Purchase history
• Returns, exchanges, cancellations, and refunds
• Shipping and delivery details
• Discounts or promotional codes used
• Communications concerning a transaction

Payment Information

Payments are generally processed by Shopify and other authorized payment providers.

Depending on the payment method, these providers may process:

• Payment card information
• Billing information
• Payment authorization
• Transaction amount
• Payment status
• Fraud-prevention information

DriveTech Co. generally does not directly receive or store complete payment card numbers or card security codes. We may receive limited payment details, such as the payment method, transaction status, billing name, card brand, and the last digits of a card number.

Account Information

If customer accounts are available, we may collect:

• Username or login identifier
• Account preferences
• Saved addresses
• Order history
• Communication settings
• Account authentication and security information

Passwords are processed through the relevant platform and should not be shared with DriveTech Co. by email.

Customer-Service Communications

When you contact us, we may collect:

• The content of your inquiry
• Order information
• Photographs or videos
• Product compatibility information
• Vehicle make, model, year, or trim information
• Records of our response
• Other information you voluntarily provide

Please do not send unnecessary sensitive information through unsecured email.

Device and Network Information

We and the providers supporting our store may collect:

• IP address
• Browser type
• Device type
• Operating system
• Device or advertising identifiers
• Network connection information
• Language and time-zone settings
• Approximate location inferred from an IP address
• Cookie and similar technology identifiers

Website Usage Information

We may collect information about how you interact with the Services, including:

• Pages visited
• Products viewed
• Searches performed
• Links and buttons selected
• Cart activity
• Referring websites
• Session dates and times
• Advertising interactions
• Website performance and error information

Reviews and User-Submitted Content

If you submit a review, rating, photograph, comment, or other content, we may collect and publish the information you choose to provide.

Do not include information in public content that you do not want other people to see.

Marketing Information

We may collect:

• Email or SMS subscription status
• Marketing preferences
• Whether a message was opened or selected
• Products or offers associated with your interests
• Records of consent or withdrawal where required

3. Sources of Personal Information

We may collect personal information:

Directly from You

For example, when you:

• Place an order
• Create an account
• Contact customer support
• Request a return
• Subscribe to marketing
• Submit a review
• Exercise a privacy right

Automatically

We may collect information automatically through:

• Cookies
• Pixels
• Tags
• Local storage
• Server logs
• Analytics tools
• Advertising technologies
• Similar tracking technologies

From Service Providers

We may receive information from service providers involved in:

• E-commerce hosting
• Payment processing
• Order fulfillment
• Shipping and tracking
• Fraud prevention
• Analytics
• Marketing
• Customer support
• Website security

From Business Partners and Other Third Parties

We may receive information from advertising platforms, social media services, referral partners, publicly available sources, and other parties where permitted by law.

4. How We Use Personal Information

We may use personal information for the purposes described below.

Providing the Services

We use information to:

• Operate the website
• Process payments
• Accept and fulfill orders
• Arrange shipping and delivery
• Provide tracking information
• Process returns, exchanges, and refunds
• Maintain customer accounts
• Remember preferences
• Provide product and compatibility support
• Respond to customer inquiries
• Display reviews and other requested features

Personalizing and Improving the Services

We may use information to:

• Understand how customers use the website
• Improve website navigation and performance
• Recommend relevant products
• Diagnose technical problems
• Evaluate product demand
• Develop or improve store features
• Customize the shopping experience

Marketing and Advertising

Subject to applicable law and your choices, we may use information to:

• Send promotional emails or messages
• Display advertisements
• Measure advertising performance
• Build or infer customer interests
• Personalize promotions
• Re-engage visitors who viewed products or left items in a cart

Certain advertising activities may be considered a sale, sharing, or targeted advertising under some U.S. state privacy laws. Available opt-out rights are explained in this Privacy Policy and our Your Privacy Choices page.

Security and Fraud Prevention

We may use information to:

• Authenticate accounts
• Verify transactions
• Detect unauthorized payment activity
• Prevent fraud and policy abuse
• Investigate suspicious activity
• Secure the website and customer accounts
• Protect customers, DriveTech Co., and other parties

Communications

We may use information to send:

• Order confirmations
• Payment notifications
• Shipping and delivery updates
• Return and refund communications
• Account and security notices
• Customer-service responses
• Changes to policies or Services
• Marketing communications where permitted

Legal and Business Purposes

We may use information to:

• Maintain financial and transaction records
• Comply with tax, accounting, and legal obligations
• Respond to valid legal process
• Establish, exercise, or defend legal claims
• Enforce our Terms and policies
• Conduct audits
• Support a merger, acquisition, financing, restructuring, or sale of business assets

5. Legal Bases for Processing

Where laws such as the UK General Data Protection Regulation or European Economic Area data-protection laws apply, we process personal information under one or more of the following legal bases:

• Performance of a contract, including processing and fulfilling an order
• Compliance with legal obligations
• Our legitimate interests, where those interests are not overridden by your rights
• Your consent, where consent is required
• Establishment, exercise, or defense of legal claims
• Protection of vital interests in exceptional circumstances

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. How We Disclose Personal Information

We may disclose personal information for legitimate business purposes to the following categories of recipients.

Shopify

Shopify hosts our online store and provides technology needed to operate the Services. Information submitted through the store may be processed by Shopify and its service providers.

Shopify may also process information independently for certain platform features, security, analytics, fraud prevention, or enhanced services, as described in Shopify’s applicable privacy notices.

More information is available in the Shopify Consumer Privacy Policy.

Payment Providers

Payment processors, banks, card networks, and fraud-prevention providers may receive information needed to authorize, process, verify, refund, or dispute payments.

Fulfillment and Shipping Providers

Suppliers, fulfillment partners, warehouses, shipping carriers, customs agents, and delivery providers may receive information needed to fulfill and deliver orders.

This may include your name, address, telephone number, email address, product information, and customs documentation.

Technology and Operational Providers

We may disclose information to providers supporting:

• Website hosting
• Cloud storage
• Information technology
• Cybersecurity
• Customer support
• Email delivery
• Data analysis
• Order management
• Accounting and recordkeeping

Advertising and Analytics Partners

Subject to applicable law and your privacy choices, advertising, analytics, social media, and marketing partners may receive online identifiers, device information, browsing activity, purchase information, and advertising interactions.

These activities may be defined as a sale, sharing, or targeted advertising under certain privacy laws even when no money is exchanged for the information.

At Your Direction

We may disclose information when you direct us to do so, consent to the disclosure, use a third-party integration, or request a service requiring the disclosure.

Professional Advisers

We may disclose information to lawyers, accountants, insurers, auditors, consultants, and other professional advisers where reasonably necessary.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to a valid subpoena, court order, warrant, or government request
• Protect the rights, property, or safety of DriveTech Co., customers, or others
• Investigate fraud, security incidents, or unlawful activity
• Enforce our agreements and policies

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, insolvency, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.

7. Sale, Sharing, and Targeted Advertising

DriveTech Co. does not sell personal information for money in the ordinary meaning of “sell.”

However, our use of advertising, analytics, and similar technologies may involve disclosing online identifiers and browsing activity to advertising or marketing partners.

Depending on applicable law, these activities may constitute:

• Sale of personal information
• Sharing for cross-context behavioral advertising
• Processing for targeted advertising

Where applicable, you may opt out through:

• The cookie or privacy preference controls available on our website
• Our Your Privacy Choices page
• A recognized Global Privacy Control signal
• Email at noirewmaqer@gmail.com
• Phone at +1 (936) 260-5549

Use the subject line “Privacy Choices Request” for emailed requests.

An opt-out may apply only to the browser or device used to submit it unless applicable law requires broader application and we can associate the request with your account.

8. Cookies and Similar Technologies

We and our providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

• Keep the website operating
• Maintain shopping-cart contents
• Remember preferences
• Authenticate accounts
• Prevent fraud
• Analyze traffic and performance
• Measure marketing campaigns
• Personalize content or advertisements

Where required, we will request consent before using non-essential cookies.

You may manage available choices through our website privacy controls or your browser settings. Blocking cookies may affect some website features.

Strictly necessary technologies may remain active when required to provide a requested service, maintain security, process orders, or record privacy choices.

9. Global Privacy Control and Do Not Track

Global Privacy Control, or GPC, is a browser-based signal that may communicate a request to opt out of qualifying sales, sharing, or targeted advertising.

Where required by applicable law, we will treat a detected and legally recognized GPC signal as an opt-out request for the browser and device sending it.

If you use multiple browsers or devices, you may need to enable GPC separately for each one.

Except for signals that applicable law requires us to recognize, our website may not respond to older “Do Not Track” signals because there is no uniform industry standard for interpreting them.

10. Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or contacting us.

If SMS marketing is offered, you may follow the opt-out instructions included in the message.

After opting out of marketing, you may still receive non-promotional communications concerning:

• Orders
• Payments
• Shipping
• Returns
• Accounts
• Security
• Customer support
• Policy or service notices

Withdrawal may take a reasonable period to process.

11. Sensitive Personal Information

DriveTech Co. does not intend to collect or use sensitive personal information to infer characteristics about customers.

We may process information considered sensitive under certain laws when reasonably necessary to:

• Complete payments
• Prevent fraud
• Secure customer accounts
• Fulfill customer requests
• Comply with legal obligations

Please do not send government identification numbers, complete payment card information, medical information, biometric information, financial passwords, or other unnecessary sensitive information by email.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, you may submit a request through the methods listed in this policy.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill orders
• Maintain transaction and accounting records
• Provide customer support
• Process returns and warranties
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Meet tax, regulatory, and legal obligations

Retention periods vary depending on:

• The type of information
• The customer relationship
• Legal and accounting requirements
• Fraud-prevention needs
• Applicable limitation periods
• Whether a dispute or claim exists

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.

However, no website, database, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for:

• Maintaining the confidentiality of account credentials
• Using a unique and secure password
• Restricting access to your devices
• Notifying us promptly of suspected unauthorized account activity

Do not send complete payment card numbers, card security codes, banking passwords, or account passwords by email.

If we become aware of a data breach, we will investigate and provide notifications required by applicable law.

14. International Data Transfers

DriveTech Co., Shopify, and other service providers may process personal information in countries other than the country where you live.

These countries may have data-protection laws that differ from those in your jurisdiction.

Where required for transfers from the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with transfer restrictions, we or the relevant provider will use an approved transfer mechanism, such as:

• An adequacy decision
• Standard Contractual Clauses
• The UK International Data Transfer Addendum
• Another legally recognized safeguard

You may contact us for additional information about safeguards applicable to eligible international transfers.

15. Children’s Privacy

The Services are intended for a general adult audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. We also do not knowingly sell or share the personal information of individuals under 16 for targeted advertising as those terms are defined by applicable law.

If you are a parent or guardian and believe a child has provided personal information to us, contact us so that we can investigate and take appropriate action.

Age requirements and protections may be higher in some jurisdictions.

16. Third-Party Websites and Services

The Services may contain links to websites, social media platforms, applications, or services operated by third parties.

We do not control the privacy, security, content, or practices of independent third parties. Their collection and use of information are governed by their own privacy notices.

Review the policies of any third-party service before providing personal information.

The inclusion of a link does not necessarily mean that DriveTech Co. endorses or is affiliated with the third party.

17. Your Privacy Rights

Depending on where you live and applicable law, you may have some or all of the following rights:

• Right to know whether we process your personal information
• Right to access personal information
• Right to request information about collection and disclosure
• Right to correct inaccurate personal information
• Right to request deletion
• Right to receive eligible information in a portable format
• Right to opt out of qualifying sales or sharing
• Right to opt out of targeted advertising
• Right to opt out of certain profiling
• Right to limit certain uses of sensitive personal information
• Right to withdraw consent
• Right to object to or restrict certain processing
• Right to appeal a decision concerning a request
• Right not to receive unlawful discriminatory treatment

These rights are not absolute. A request may be limited or denied where an exception applies, such as when information is reasonably necessary to:

• Complete a transaction
• Maintain required business records
• Protect security
• Prevent fraud
• Exercise or defend legal claims
• Comply with applicable law

If we deny or limit a request, we will provide an explanation when required.

18. Exercising Your Rights

You may submit a privacy request using the following methods:

Email: noirewmaqer@gmail.com
Phone: +1 (936) 260-5549

For email requests, use the subject line “Privacy Request” and include:

• Your name
• Email address associated with your account or order
• State or country of residence
• Type of request
• Relevant order information, when applicable

Do not provide unnecessary sensitive information.

We may request information reasonably necessary to verify your identity for access, correction, deletion, or portability requests.

We generally will not require identity verification for an opt-out request beyond what is reasonably necessary to identify and process the preference unless permitted or required by law.

We will acknowledge and respond to requests within the period required by applicable law.

19. Authorized Agents

Where permitted by applicable law, you may authorize an agent to submit a request on your behalf.

We may require reasonable evidence that the agent is authorized to act for you. For certain requests, we may also ask you to verify your identity or confirm the authorization directly.

We will not impose unnecessary requirements that prevent lawful use of an authorized agent.

20. Appeals and Complaints

If we deny a privacy request and applicable law provides an appeal right, you may appeal by emailing:

Email: noirewmaqer@gmail.com
Subject: Privacy Request Appeal

Please identify the original request and explain why you believe our decision should be reconsidered.

You may also have the right to submit a complaint to the privacy, consumer-protection, or data-protection authority in your place of residence.

Contacting us first may allow us to address the issue more quickly, but we will not require you to waive a lawful right to contact an authority.

21. Non-Discrimination

We will not unlawfully discriminate or retaliate against you for exercising a privacy right.

Subject to applicable law, we will not:

• Deny products or services
• Charge a different price without a legally permitted reason
• Provide a different level or quality of service
• Retaliate against you for submitting a request

This does not prevent us from offering a lawful loyalty, discount, or financial-incentive program with any disclosures and consent required by law.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

When we make changes, we will:

• Post the revised policy on this page
• Update the effective date
• Provide additional notice or request consent where required by law

Changes will apply prospectively unless applicable law provides otherwise.

23. Contact Information

For questions, complaints, or privacy requests, contact:

DriveTech Co.
Email: noirewmaqer@gmail.com
Phone: +1 (936) 260-5549
Website: https://drivetechco.com

Business Mailing Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is a business mailing address and not a customer-facing retail location.

Effective Date: August 13, 2026